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We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We apply refunds to the tender with which returned items were purchased.

Give our shoes a try and if it’s not for you, you have 45 days from the purchase date to return for a full refund.*

 * Up to 7 days exchange for a different colorway of the same shoe style with no signs of wear.


  • Bring your item to an open Runners High store.
  • Any salesperson can assist you with your return.